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Frequently Asked Questions
The most common questions we get from our customers
Lock snapping is a method of forced entry that is becoming increasingly popular with thieves. The best way to protect yourself from this type of break-in is to upgrade your locks to ones that are anti-snap. British Standard, 3 Star BSI TS007 cylinders offer the best protection against lock snapping and should be considered if you want to keep your home safe from intruders.
The prices for our services don't change during the day or night. We make sure that we are accessible to you at all times and never charge extra fees for call-outs, even if it's after regular business hours.
We can be reached at the following number: 01202 914041 Our hours of operation are 24/7. You may also contact us through our contact form. We look forward to hearing from you soon!
It is always a good idea to be on the safe side and change your locks in case of lose your house keys. Even if you think it is unlikely that someone would find your lost keys, there is always the chance that they could fall into the wrong hands. If you report a break-in, the insurance may invalidate your coverage if it is discovered that the intruders used a key to get into your home. Changing your locks will give you peace of mind and ensure that your home is as safe as possible.
Locksmith Christchurch does not charge for a call out, and we also never charge for coming to your property or company to assess or quote on repairs. You will only be charged for work done, and the details of the work and all the costs will be presented to you beforehand.
The service of fixing a lock might depend on the type of lock and the current condition of the lock. It takes about 20-30 minutes to fix a Yale lock, and a mortice lock might take more time, near 40-50 minutes or so, depending on the lock's type of door and condition. If you want an exact quote for repair work done by our experts, please get in touch!
Having an emergency locksmith problem can be stressful. We understand that, and that's why we try to get out to our customers as quickly as possible, usually within 15-30 minutes. Our service is limited to our immediate local areas of Christchurch.
Our Locksmith will always aim to open your lock without causing any damage to it if possible. Occasionally it may be necessary to break the lock to gain entry. Our locksmiths in Christchurch will always try non-destructive methods first, but if these are unsuccessful, they will advise of costs before proceeding with any work.
Most insurance policies require external doors to be locked with a five-lever mortice deadlock or sash lock, a multi-point locking system or rim automatic deadlatch to British Standard BS3621. If you are unsure of the lock requirements for your household insurance policy, we recommend contacting your company and reading over your contract carefully.
Of course, all works are guaranteed for 12 months. If any component of your lock breaks, we will replace it at no cost to you.
Our Emergency Locksmith Services Are Available 24/7
You can count on our professional technicians to be there to help with your locksmith needs. Reach out for fast and reliable assistance when you need it most!